Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our services, or interact with us. We are committed to complying with global data protection regulations including the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA/CPRA) in the United States, and other applicable laws.

1. Information We Collect

We may collect the following types of personal information:

• Identity Data: Name, date of birth, gender
• Contact Data: Email address, phone number, mailing address
• Technical Data: IP address, browser type, device information, cookies, and usage logs
• User Content: Information you submit through forms, messages, or emails
• Educational & Employment Data: CV/resume, qualifications, training records, language proficiency
• Payment Data: Billing information (processed securely by third-party payment providers)

We only collect data that is necessary for the services we offer and always with your consent where required.

2. How We Use Your Information

We use your data to:

• Provide and deliver our training services and content
• Manage your account or registration
• Communicate with you about courses, updates, or support
• Process payments and send invoices
• Improve our website, offerings, and user experience
• Ensure legal compliance and prevent fraud or misuse
• Share updates, offers, or marketing materials (only if you opt-in)

3. Legal Basis for Processing (GDPR Compliance)

We collect and process personal data under the following lawful bases:

• Consent: When you opt-in to receive communication or register for services
• Contractual Necessity: To fulfill our obligations under a service agreement
• Legal Obligation: To comply with laws and regulatory requirements
• Legitimate Interests: To improve our services or maintain security (provided your rights are not overridden)

4. Your Rights

Depending on your location and applicable law, you have rights regarding your personal data, including:

Under GDPR (EU):

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Under CCPA/CPRA (California, USA):

• Right to know what personal data we collect
• Right to request deletion of your personal data
• Right to opt out of sale or sharing of personal data
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at hello@readygodrivers.com.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and assist in marketing efforts. You can manage or disable cookies in your browser settings.

For more details, refer to our Cookie Policy.

6. Data Sharing and Third Parties

We do not sell your personal information. However, we may share data with trusted third-party service providers to help us operate our business, such as:

• Payment processors
• Email service providers
• Learning management systems
• Web hosting and analytics services

These third parties are contractually obligated to protect your data and only use it for the purpose we specify.

7. International Data Transfers

If you are located outside of India, your data may be transferred to and processed in India or other countries where our servers or third-party providers are located. We ensure all such transfers comply with applicable data protection laws and include appropriate safeguards.

8. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure.

9. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by applicable law. After this period, your data will be securely deleted or anonymized.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have unintentionally collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this policy periodically.

12. Contact Us

For questions, concerns, or to exercise your data rights, please contact us:

📧 Email: hello@readygodrivers.com